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What I Learned From Building a Real-World Ad Campaign
https://quartr.com/insights/company-research/the-rise-of-meta-from-dorm-room-to-global-dominance Working on the NACD Directorship Certified® Meta advertising exercise was one of the most practical experiences I have had in understanding how real digital campaigns are developed. Instead of just discussing advertising theory, our group had to make actual strategic decisions about targeting, messaging, and budget allocation. The process revealed that building an effective ad i
Xi Chen
Mar 74 min read


Chewy's social media strategy: Commerce, Community, and Competitive Gaps
In the U.S. pet retail market, social media functions as both a brand-building engine and a conversion channel. Chewy operates with a fundamentally different digital logic than Petco and PetSmart . As an e-commerce-first retailer, Chewy's social media strategy is designed to drive repeat purchases and strengthen customer lifetime value. Instagram and Facebook: Emotional commerce Chewy's Instagram account Chewy's Facebook account On Instagram and Facebook , Chewy is posting
Xi Chen
Feb 143 min read


My Brand
My first class in Digital Marketing Hello, and welcome to my blog! My name is Charlotte Chen, a graduate student from New York University. I created this space to share what I’m learning about digital marketing and to track my growth throughout this course. My goal is to explore new ideas, reflect on class topics, and connect what I learn to real-world marketing practices. The primary goal of my blog is a place for every readers who are interested in digital marketing to have
Xi Chen
Feb 61 min read


How Chewy Builds Digital Loyalty: Insights Through the MACE Framework
Few e-commerce brands have managed to translate customer obsession into digital strategy as effectively as Chewy . A review of the brand’s online presence—across its website, app, email marketing, and social channels—reveals a tightly coordinated approach to acquiring and retaining pet parents. Using the MACE framework (Mastery, Accessibility, Cadence, Ensnarement), it becomes clear how Chewy turns functional convenience into long-term emotional loyalty. Mastery: Deep Underst
Xi Chen
Feb 66 min read
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